These are some of the more frequently asked questions (dental faqs) that our staff are asked by our patients. If you have a question that is not answered below, then please do not hesitate to contact us at (403) 241-1900 during business hours. Or feel free to drop us a line by filling out our handy web contact form.
Q) What are your hours?
A) Our hours are:
Monday 8:00am – 8:00pm Tuesday 8:00am – 7:00pm Wednesday 7:30am – 4:30pm Thursday 7:30am – 7:00pm Friday 8:00am – 4:00pm Saturday 9:00am – 4:00pm Sunday Closed
Q) Do you direct bill?
A) Yes we can direct bill your insurance company
Q) Will my insurance pay for everything?
A) This entirely depends on your insurance coverage. Please contact our office at (403) 241-1900 for a complimentary consultation and assessment of your current insurance coverage. We can also do a pre-determination to find out what your portion of the final amount will be.
We bill your insurance as a courtesy. If insurance does not pay within 90 days, Nosehill Dental Centre reserves the right to request payment in full for services from you and let you collect the insurance funds that are due to you. This is rare but it is important that you recognize that the insurance you have is a legal contract between YOU and YOUR insurance company. Our office is not, and cannot be a part of the legal contract. Ultimately, you are responsible for all charges incurred in our office.
Q) I would like to just get my teeth cleaned (I am not a regular patient).
A) This is a complex question to answer
Q) Do you take children in your practice?
A) Yes! We are more than happy to see your entire family!
Q) Do you take American Express?
A) No we do not accept American Express for payment, however we do accept Visa, MasterCard and Debit. For existing patients with established credit history, we do take post dated cheques or credit card payments over 3 months.
If you have a question that is not answered above, then please call us directly at (403) 241-1900 and talk to our friendly administrative staff to have your questions answered directly.