Dental Insurance & Finances
The staff at Nosehill Dental Centre is pleased that you have dental insurance benefits to help with the cost of you and your families dental care. We would like to help you obtain the maximum use of these benefits so please contact us at (403) 241-1900 for a complimentary consultation to discuss your dental needs and to determine your insurance benefits coverage.
Q) Do you accept my Dental Insurance? and How much will they pay?
A) We currently accept all private care insurance plans (plans that do not require you to select a dentist from a list or require our office to accept a reduced fee for services). This means that we work with literally thousands of companies. Although we can maintain computerized histories of payment by a given company, the benefits do change; therefore it is impossible to give you a guaranteed quote at the time of service. We estimate your portion based on the most up-to-date information we have, but it is ONLY AN ESTIMATE. If you would like to know your exact insurance benefit, we will be happy to file a “pre-treatment estimation” with your insurance company prior to treatment. This does delay treatment but will give you the exact out of pocket figures you may require.
Q) I thought I paid my portion but I got a bill, Why?
A) We base the patient portion of your bill on our most current data but there are many factors that can affect this estimate. There may be a deductible (individual or family) or you may have received treatment in another office prior to joining the Nosehill Dental Family which is not calculated into our database. Sometimes you may need to see a specialist for care, which also uses your annual benefit. Insurance companies do not (and cannot in most cases) notify us of changes to your benefits, THEY ONLY NOTIFY YOU. If these situations apply to you, please let us know when we estimate your treatment plans so we may adjust accordingly.
Q) Insurance didn’t pay for my treatment, now what?
A) We bill your dental insurance as a courtesy. If your dental insurance does not pay within 90 days, Nosehill Dental Centre reserves the right to request payment in full for services from you and let you collect the insurance funds that are due to you. This is rare but it is important that you recognize that the insurance you have is a legal contract between YOU and YOUR insurance company. Our office is not, and cannot be a part of the legal contract. Ultimately, you are responsible for all charges incurred in our office.
Q) What are my Financial Payment Options?
A) Nosehill Dental Centre does request payment in full for your portion at the time of service. We accept MasterCard, Visa and Interac (Debit). For existing patients with established credit history, we do take post dated cheques or credit card payments over 3 months.
If you have any questions in regards to insurance or finances, we ask that you please call us directly as our knowledgeable administration team will be able to answer any questions you may have.